Issue accessing my virtual laboratory experimental exercise

Dear Support Team,
My name is Enemchukwu Donatus Edeh, a Nigerian citizen currently residing in Nigeria. I am pursuing a Bachelor of Science in Health Science at the University of the People.
I use this platform to complete the virtual laboratory experiments required for my course. Unfortunately, Units 3 and 4 are locked, preventing me from accessing the laboratory exercises and completing the required assignments.
As the submission deadline is fast approaching, I kindly request your assistance in unlocking Units 3 and 4 at your earliest convenience. Regaining access to these laboratory exercises will enable me to complete and submit my assignments on time and avoid any negative impact on my academic performance.
I would be sincerely grateful for your prompt assistance and consideration. Thank you for your time, understanding, and support. I look forward to your favorable response.
Kind regards,
Enemchukwu Donatus Edeh
Bachelor of Science in Health Science
University of the People
Nigeria

Hi, Enemchukwu. We would like to help, but I’m not certain what you’re referring to. From your description, I don’t expect that it is anything managed by our organization. But just in case I’m wrong, could you provide a link the problematic course units?

I had contacted my program advisor (Tasmiya) at university of the people for this reason.Because he/she has not help me to resolved the issue, I decided to reach out to you.

This sounds like something related to your specific course, not something we can help you with.